This Privacy Policy explains how Kottu Corner collects, uses, shares, and safeguards information when you visit our website, contact us, or use our restaurant and catering services.
Information we collect
We collect information you choose to provide when you contact us, make an enquiry, request catering, join a promotion or loyalty programme, or place an order through a service that we operate.
- Contact details such as your name, telephone number, email address, and delivery address.
- Order and enquiry details, including menu choices, preferences, event information, and messages sent to us.
- Transaction information. Payment card details are normally processed by the relevant payment provider and are not stored by us in full.
- Technical information such as browser type, device type, IP address, pages visited, and approximate location when you use our website.
How we use your information
We use personal information only where it is reasonably necessary to provide our services, operate our business, meet legal obligations, or pursue legitimate business interests.
- To process orders, organise deliveries, and respond to enquiries.
- To plan catering and event services requested by you.
- To administer loyalty rewards, offers, and promotions.
- To improve our menu, customer service, website, and operations.
- To prevent misuse, protect our systems, and comply with applicable law.
- To send marketing communications where you have agreed to receive them or where otherwise permitted by law.
Cookies and website data
Our website may use essential cookies and similar technologies to remember preferences, support site functionality, understand general usage, and improve performance. You can control cookies through your browser settings, although disabling essential cookies may affect how parts of the website work.
When we share information
We do not sell your personal information. We may share only the information needed with service providers that help us operate, such as ordering platforms, payment processors, delivery partners, website providers, communications services, and professional advisers.
Third-party delivery and ordering platforms process information under their own privacy policies. We may also disclose information where required by law, to protect our rights or customers, or in connection with a business reorganisation.
Data retention and security
We retain personal information only for as long as needed for the purpose for which it was collected, including customer service, accounting, dispute resolution, and legal requirements. We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
Your choices and rights
Depending on applicable law, you may ask us to access, correct, update, or delete personal information we hold about you. You may also withdraw consent or opt out of marketing messages at any time. Some information may need to be retained where required by law or for legitimate business records.
Children's privacy
Our website and services are not directed to children who are not legally able to provide consent. We do not knowingly collect personal information from children without appropriate permission from a parent or guardian.
Updates and contact
We may update this policy as our services or legal obligations change. The latest version will always be posted on this page with its updated date.
For questions or requests relating to privacy, contact Kottu Corner through our published customer-service channels or call 02 246 8932.